Privacy Policy
Effective Date: January 15, 2025
Information We Collect
zelorinthavu collects various types of information to provide and improve our stock market education services. We gather this information through different methods when you interact with our platform, register for courses, or communicate with our team.
Personal Information
- Full name and contact details including email address and phone number
- Mailing address and billing information for course enrollment
- Educational background and professional experience related to finance
- Learning preferences and course completion data
- Communication records including support inquiries and feedback
Technical Information
Our systems automatically collect certain technical data when you visit our website. This includes your IP address, browser type and version, operating system, referring URLs, and pages you visit on our site. We also track how long you spend on different sections and which educational materials you access most frequently.
How We Use Your Information
The information we collect serves several important purposes in delivering quality educational experiences. We use your data to customize learning paths, track progress through our programs, and provide personalized support throughout your educational journey.
Educational Services
Processing enrollment applications, delivering course materials, tracking learning progress, and providing academic support and guidance.
Communication
Sending important updates about your courses, scheduling information, educational resources, and responding to your questions or concerns.
Service Improvement
Analyzing usage patterns to enhance our curriculum, improving website functionality, and developing new educational content based on student needs.
Information Sharing and Disclosure
zelorinthavu takes a conservative approach to sharing your personal information. We do not sell, rent, or trade your personal data to third parties for marketing purposes. However, there are specific circumstances where we may need to share certain information to provide our services effectively.
We may share your information with trusted service providers who help us operate our educational platform, process payments, or provide technical support. These partners are contractually required to protect your data and use it only for the specific services they provide to us.
In cases where we're required by Canadian law or legal processes to disclose information, we will comply with such requirements. We may also share information if we believe it's necessary to protect the rights, property, or safety of zelorinthavu, our students, or others.
Your Rights Under Canadian Privacy Law
As a resident of Canada, you have specific rights regarding your personal information under federal and provincial privacy legislation. We're committed to respecting these rights and providing clear procedures for exercising them.
Access and Correction
You have the right to request access to the personal information we hold about you. This includes details about what information we collect, how we use it, and who we share it with. You can also request corrections to any inaccurate or incomplete information in our records.
Withdrawal of Consent
Where we rely on your consent to process personal information, you can withdraw that consent at any time. However, this may affect our ability to provide certain services or continue your enrollment in our programs. We'll explain any implications before processing your withdrawal request.
Data Security and Protection
Protecting your personal information is a top priority for zelorinthavu. We implement multiple layers of security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
- Encryption of sensitive data both in transit and at rest using industry-standard protocols
- Regular security assessments and updates to our systems and procedures
- Restricted access to personal information on a need-to-know basis for authorized personnel
- Secure data centers with physical security measures and environmental controls
- Regular backup procedures to ensure data integrity and availability
Despite these precautions, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we continuously work to maintain and improve our protective measures.
Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, and resolve any disputes. Different types of information may have different retention periods based on their purpose and legal requirements.
Student Records
Academic records and course completion data are typically retained for seven years after your last interaction with our services. This allows us to provide transcripts, verify completion certificates, and meet educational record-keeping requirements.
Financial Information
Payment and billing information is retained for the period required by Canadian tax and accounting regulations, typically seven years from the date of the transaction. Credit card details are not stored on our systems and are processed securely through certified payment processors.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other operational needs. When we make significant changes, we'll notify you through email or prominent notices on our website at least 30 days before the changes take effect.
Minor updates that don't materially affect how we handle your personal information may be made without advance notice. We encourage you to review this policy regularly to stay informed about how we protect your privacy.
Privacy Questions and Concerns
Mail: 339 Second St E, Cornwall, ON K6H 1Y8, Canada
Phone: +17058685328
Email: info@zelorinthavu.com
Our privacy officer typically responds to inquiries within 3-5 business days.
This privacy policy was last reviewed and updated on January 15, 2025. Previous versions are available upon request for your reference.